Released on June 30, 2020 - 5:05pm

Mayor Craig A. Moe is pleased to announce that the Laurel Municipal Center will reopen to the public tomorrow, July 1, 2020.

Big changes have been made in our Passport Office to ensure the safety of our passport applicants and staff. Here’s what you need to know:

We will no longer provide walk in services. You MUST make an appointment at the link provided on our website at https://www.cityoflaurel.org/comm/passport-office.

By going to an appointment-only system, passport applicants will be required to have all applications and supporting documents completed before arriving for a scheduled appointment. Applicants must be on time for appointments. Applicants who arrive late for an appointment or do not have the required documents, will have to make a new appointment for another day. If you have any questions about our new process, please call 301-725-5300 ext. 2110.

Another big change is the Laurel Passport Office will no longer accept cash for the Processing fee. All required fees and acceptable payment methods can be found on our website at the link above. PLEASE read everything carefully, so we can successfully process all passport applications.

Please note that the State Department is just starting to open up their government buildings so applicants should expect delays in delivery time for new passports by weeks. Expedited services have been suspended. Adults, with a 10-year passport that need to be renewed, can mail it in using the DS-82 application form that can be found at the State Department’s website, travel.state.gov, as well as more information about how the State Department is handling the passport process during the COVID-19 pandemic.

Not only have the Passport Operations changed, but so have a lot of City services. Get ready to LogIn Laurel and R.A.P. (Register, Apply, Pay)! When the Laurel Municipal Center doors open at 9:00am on July 1st, visitors will interact with Laurel Municipal Center staff via self-service kiosks set up in the lobby. The kiosks will ensure we continue to meet the needs of the public in a more efficient and safer way. And if you prefer, you can R.A.P. from home by visiting the City’s website at www.CityofLaurel.org!

We look forward to working with you again and thank you for everything you have done during this pandemic to keep Laurel safe!

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